Privacy Policy
Learn how we protect your personal information and your rights under California and US privacy laws
Your Privacy Rights
Effective: November, 2025
This privacy policy applies to all IDNT digital services including websites, customer portals, mobile applications, and online services operated by IDNT. We collect, process, and protect your personal information with the same high standards globally, in compliance with applicable privacy laws including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other US state privacy regulations.
Data Minimization Principle: We collect only the personal information that is necessary to provide the requested services. We do not sell personal information for commercial purposes. Information is only shared with third parties when necessary for service fulfillment or when you have provided explicit consent.
Personal Information We Collect
Technical Information
What we collect:
Information automatically transmitted by your browser including IP address, preferred languages, time zone, device information, and technical parameters needed for website display and functionality.
Why we collect it:
System security, fraud prevention, website functionality, performance analysis, and customer service.
Third-party sharing:
We may share information with security service providers to keep our services safe.
How long we keep it:
Log files are automatically deleted after 30 days unless required for security investigations.
Your California rights:
You have the right to know, delete, and opt-out regarding this information.
Contact Form Submissions
What we collect:
Contact information you provide, identification details, and the content of your communications including submission time.
Why we collect it:
Answering your inquiries, customer service, business relationships, and delivering requested services.
Third-Party Sharing:
We do not sell this information. Information may be shared with service providers necessary for customer service management under strict agreements.
Retention:
Retained as long as necessary for business purposes and legal requirements. Marketing consent: until withdrawn.
Your Rights:
You can access, correct, delete, or request information about how we process your data.
Account Creation
What we collect:
Contact information you provide, information for unique identification and security verification, and account settings and preferences.
Why we collect it:
Account management, user authentication, service personalization, security monitoring, and customer service.
Third-party sharing:
We do not sell account information. We may share with service providers for authentication and account management under strict contracts.
Retention:
Until account deletion or as long as necessary for business purposes and legal requirements.
Your Rights:
You have full control over your account data - you can access, update, download, or delete your account information at any time.
Order Processing
What we collect:
Billing and delivery addresses, encrypted payment details, transaction history, order specifications, invoice data, and tax information.
Why we collect it:
Order processing, payment handling, invoicing, tax compliance, fraud prevention, customer service, and warranty management.
Third-party sharing:
We do not sell this information. We share with payment processors, banks, and accounting service providers as necessary for transaction completion and legal compliance.
Retention:
Retained as long as necessary for business, legal, and regulatory requirements. Some records may be retained longer where required by applicable law.
Your Rights:
You can request access to your transaction history, request corrections to billing information, and request deletion subject to legal retention requirements.
Customer Support
What we collect:
Support ticket details, technical system information, software versions, error logs, configuration data, interaction history, and satisfaction ratings.
Why we collect it:
Providing technical support, problem resolution, service improvement, staff training, and maintaining service quality.
Third-party sharing:
We do not sell this information. We may share with technical support vendors, service providers or manufacturers if required for troubleshooting or fixing a specific issue under strict data protection agreements.
How long we keep it:
• Support tickets: 2 years after closing for service improvement
Your California rights:
You can request copies of your support history, request deletion of resolved cases, and opt-out of any sharing for service improvement analytics.
Job Applications
What we collect:
Application materials you submit including resumes, certificates, qualification proofs, and information provided during interviews.
Why we collect it:
Reviewing applications, verifying information, making hiring decisions, and complying with employment laws.
Third-party sharing:
We may share with background check services, reference contacts, and hiring managers. We do not sell applicant information.
How long we keep it:
Applications are retained as required by employment law, typically 1-2 years after the hiring decision.
Your California rights:
You can request access to your application information, request corrections, and request deletion subject to legal retention requirements.
Your California Privacy Rights
California Consumer Privacy Act (CCPA/CPRA) Rights
Right to Know: You can request information about personal information we collect, use, disclose about you, including:
- Categories and specific pieces of personal information collected
- Sources of the personal information
- Business purposes for collecting or sharing
- Categories of third parties with whom we share information
Right to Delete: You can request deletion of personal information we have collected from you (subject to legal, security, or business requirements).
Right to Correct: You can request correction of inaccurate personal information.
Right to Opt-Out: We do not sell personal information for commercial purposes. Any sharing is limited to service providers necessary for business operations.
Right to Limit Sensitive Information: You can limit our use of sensitive personal information to necessary business purposes.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
No Sale of Personal Information
IDNT does not sell personal information for commercial purposes. Information is only shared with service providers when necessary to fulfill your requests or with your explicit consent.
Global Privacy Control (GPC)
We recognize and respect the Global Privacy Control (GPC) signal for opt-out preferences.
Authorized Agents
You may use an authorized agent to submit privacy requests. Identity verification may be required.
How to Exercise Your Rights
Making Privacy Requests
Contact Method:
- Email: privacy@idnt.us
Response Timeline
We will respond to your request within 45 days of receipt. If we need additional time, we may extend this by another 45 days and will notify you of the extension.
Identity Verification
To protect your privacy, we must verify your identity before responding to requests. We may request:
- Email verification for basic requests
- Additional information for sensitive requests
- Government ID for high-sensitivity requests
No Cost to You
We do not charge fees for privacy requests. However, we may charge a reasonable fee for excessive or repetitive requests.
Appeal Process
If you are not satisfied with our response, you can appeal by contacting us at privacy@idnt.net with "Appeal" in the subject line.
State Privacy Rights
Residents of other states may have additional rights under their state laws. Please contact us to learn about rights specific to your state.
Children's Privacy
We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected information from a child, please contact us immediately.
Contact Information
Data Controller
IDNT North America Inc.
444 Brickell Ave, Ste 500
Mimai, FL 33131
United States